Information We Collect
If you open an account on our site, we need your contact information including your name, e-mail address and mailing address. We use your purchase history, contact information and other registration information to send you information about your orders. When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
We respect your privacy! We do not sell or share your information with anyone. Should you receive of the rare emails from us reminding you of a special event or letting you know about a new product or service, simply opt-out or reply to the email with unsubscribe and it will be unlisted from our system. We send new product or service emails very sparingly but if you let us know in your order [through the comments box or via email] that you wish to be unsubscribed from any communication, we would not pester you at all. We do not share aggregate statistics about our sales, traffic patterns and related site information with other businesses or individuals. To reiterate – we do not share any customer names and addresses with other vendors, partners or individuals.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions. All user information stored on our server is stored in an encrypted format.
Changes to Terms & Conditions; Consent
We may update our terms and conditions from time to time. You should check this page periodically for changes.
Occasionally, substitutions of flowers or containers are necessary due to temporary, regional availability issues. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value.
We are committed to exceptional service and products. If, for any reason, you are not completely satisfied with your gift or its delivery, please do not hesitate to contact us.